Privacy Policy

Last Updated and Effective: January 9, 2024

Thank you for visiting the Portland Loo® website and for reviewing our Privacy Policy. Please know your privacy is important to us, and we respect your privacy.

This Privacy Policy applies solely to information collected by this website.

This Privacy Policy explains how we collect information and what information we collect when you use The Portland Loo® website, services, mobile version of our website, products, and content.

Information We Collect & How We Use It

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email, forms or other direct contact from you. The types of personal information we may collect include your name, display name, username, email address, business information, your phone number, your address, and any other information you choose to provide. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.
  • Security

    We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

    Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

    While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

    Tracking Technologies and Cookies

    We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

    Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

    If you prefer, you can usually adjust your browser settings to remove or reject browser cookies.

    This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

    Communications Preferences

    You may opt out of receiving certain communications from us, such as digests, newsletters, and activity notifications, by following the instructions in those communications.

    Mobile Push Notifications

    With your consent, we may send push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

    Text Messaging

    By providing your phone number, you are consenting to receive calls and recurring SMS/MMS messages, including autodialed and automated calls and texts, to that number from The Portland Loo®.

    Text messaging originator opt-in data and consent will not be shared with any third parties unless required by law.

    If you no longer wish to receive text messages, you may opt-out at any time by replying “STOP”.

    California Consumer Privacy Act (CCPA)

    This Privacy Policy is intended to comply with the CCPA, which provides certain rights to California residents. Under the CCPA, “Personal Information” means anything that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a California consumer or household.

    If you are a California resident, under California law you have the right to know about and request the following information regarding your Personal Information we collect for the period covering 12 months preceding your request:

    • The categories and specific pieces of Personal Information we collected;
    • The categories of sources from which we collected your Personal Information;
    • The business or commercial purpose for which we collected your Personal Information; and
    • The categories of third parties to whom we disclosed your Personal Information.

    The Portland Loo® does not sell Personal Information.

    If you are a California resident, you have the right to request that we delete your Personal Information we collect, although this request may be denied if a legal exemption is applicable. Also, if you request, you have the right to receive notice of the categories of Personal Information about you.

    In order to exercise your rights as a California resident under the CCPA, please contact us at Please specify your full name, mailing and email addresses, and the details about your request. We will respond to verifiable consumer requests consistent with the CCPA and its regulations.


    We will not discriminate against you for exercising any of your CCPA/CPRA rights.

    Do Not Track (DNT)

    The Portland Loo® does not track its users over time and across third-party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. Third parties cannot collect any other personal information from The Portland Loo® website unless you provide it to them directly.

    Links to Other Websites

    Our website may contain advertisements from third parties and links to other websites. Any Personal Information you provide on the linked pages is provided directly to that third party and is subject to that third party’s Privacy Policy. This Privacy Policy does not apply to such linked sites, and we are not responsible for the content or privacy and security practices and policies of those websites or any other sites that are linked to or from our website. We advise that you learn about the privacy and security practices and policies of such other sites before providing your Personal Information to those sites. Please see our Terms and Conditions for additional information regarding links to third party websites.

    Children’s Online Privacy Protection Act (COPPA)

    Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have inadvertently received Personal Data from anyone under the age of 13, we will take steps to remove that information from our records.

    Keeping your Data Secure

    Our general commitment

    We are committed to doing what we reasonably can to keep your personal information secure, and we are obliged by law to put in place appropriate technical and organizational measures against unauthorized or unlawful processing of your personal information and against accidental loss or destruction of, or damage to, your personal information. We have accordingly implemented security policies, rules and technical measures with a view to achieving this.

    Transmissions between your web browser and our servers

    We use Secured Socket Layer (“SSL”) software in order to encrypt the personal information that you provide to us whilst it is in transit over the internet. This will work if your browser is SSL enabled (which most are). You can verify that this is working by looking for the symbol of a closed lock or solid key on the bottom bar of your browser window, and checking that the prefix for the web address in the browser address bar has changed from “http” to “https”.

    Storage of your personal information

    The personal information we collect from you online is stored by us and/or our service providers on databases protected through a combination of physical and electronic access controls and other reasonable security measures.

    Your security measures

    For your own privacy protection, we encourage you to maintain anti-virus and other malware protection software on your computers and other devices, and to maintain your own measures to protect your personal information. Please do not include sensitive personal information in any e-mails you may send to us, including payment card information. We also encourage you to be careful about who you give personal information to. We never contact you to ask you for sensitive personal information, such as payment card information, or sensitive personal information such as passport numbers or log-in details, and we will only ask you for such information in person or through our website, or by telephone in connection with a booking you are making or have made. Please let us know if someone purports to contact you in our name.

    Social Media Sites

    The Portland Loo® manages a presence on social media to share information, and engage with the public. We do not collect any personally identifiable information through those sites, and we do not use personal information made available by the third-party sites.

    ADA Compliance

    If you have a disability that prevents you from using our website, please contact us through the Contact form. Let us know what you would like to see on the website and how we can assist you.

    Privacy Policy Changes

    Although most changes are likely to be minor, The Portland Loo® may change its Privacy Policy from time to time. The Portland Loo® encourages visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, we will provide you notice of amendments to this Privacy Policy, as appropriate, and update the “Last Updated and Effective” date at the top of this Privacy Policy. Please review our Privacy Policy from time to time.

    Contact Us

    If you have any questions about this Privacy Policy, you can contact us:

    By email:
    By visiting this page on our website:
    By phone number: 503.908.8999